Privacy Policy

1. Introduction

Saudi Expats ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address (when you register)
• Profile information (city, arrival date, household type, budget)
• Marketplace listings (title, description, price, images, location)
• Messages and communications with other users
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access our platform, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral source
• Crash reports and performance data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze platform usage and performance
• Provide personalized content and recommendations

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To operate and maintain the platform, process your requests, and provide customer support
• Personalization: To customize your experience, show relevant content, and provide personalized recommendations
• Communication: To send you updates, newsletters, and important notices (you can opt-out anytime)
• Safety and Security: To detect and prevent fraud, abuse, and security incidents
• Analytics: To understand how users interact with the platform and improve our services
• Legal Compliance: To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

4.1 Public Information

Certain information you provide is publicly visible on the platform:

• Your name (or username if provided)
• Marketplace listings and their details
• Any comments or content you post publicly

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• Cloud hosting (Google Cloud Platform)
• Analytics services (Google Analytics)
• Email delivery services
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Protect the rights and safety of our users

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure (Google Cloud Platform)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain it for legal or operational reasons.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Update

You can access and update your personal information through your account settings.

7.2 Delete Account

You can request deletion of your account and personal information by contacting us at privacy@saudiexpats.com.

7.3 Opt-Out of Communications

You can opt-out of marketing emails by clicking the "unsubscribe" link in our emails or updating your preferences in account settings.

7.4 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

7.5 Data Portability

You can request a copy of your data in a machine-readable format by contacting us.

8. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

12. Compliance with Saudi Laws

We comply with the Personal Data Protection Law (PDPL) of Saudi Arabia and other applicable data protection regulations in the Kingdom of Saudi Arabia.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: